Privacy Policy
Last updated: March 19, 2025
This policy explains how S.R.M. Strategic Solutions Private Limited (operating as GateKey) collects, uses, and protects your personal information.
Introduction
This Privacy Policy describes how S.R.M. Strategic Solutions Private Limited ("SRM", "we", "us", or "our"), operating the GateKey brand and service, collects, uses, and protects your personal information.
Data Controller: S.R.M. Strategic Solutions Private Limited
CIN: U74910DL2006PTC146018
Registered Office: 1st Floor, SCO 9-12, Kamla Place, Jail Road, Civil Line, Gurugram, Haryana 122001, India
1.Information We Collect
Personal Information
- Name, email address, phone number
- Property and unit information
- Profile pictures and identification documents
- Payment and billing information
Visitor Information
- Visitor name, contact details, and photographs
- Visit purpose, date, and time
- Vehicle information
- Identity document details
Usage Data
- Log data including IP address, browser type
- Device information and operating system
- Pages visited and time spent on our service
- Actions taken within the application
2.How We Use Your Information
- Providing and maintaining the visitor management service
- Generating QR codes for visitor authentication
- Sending notifications about visitor arrivals and approvals
- Processing payments and managing subscriptions
- Analyzing usage patterns to improve our service
- Communicating updates, security alerts, and support messages
- Complying with legal obligations and preventing fraud
3.Data Sharing and Disclosure
We do not sell your personal information. We may share data with:
4.Data Security
- 256-bit SSL/TLS encryption for data transmission
- Encrypted storage of sensitive information
- Regular security audits and vulnerability assessments
- Access controls and authentication mechanisms
- Regular backups and disaster recovery procedures
5.Data Retention
We retain personal data for as long as necessary to provide our service and comply with legal obligations. Visitor logs are typically retained for 90 days unless longer retention is required by law or property policy.
6.Your Rights
- Access your personal data and request a copy
- Correct inaccurate or incomplete information
- Request deletion of your data (subject to legal requirements)
- Object to processing of your personal data
- Export your data in a portable format
- Withdraw consent for data processing
8.Third-Party Links
Our service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
9.Children's Privacy
Our service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
10.International Data Transfers
Your data may be processed in India or other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers.
11.Changes to Privacy Policy
We may update this Privacy Policy periodically. Material changes will be notified via email or prominent notice on our service. Your continued use constitutes acceptance of the updated policy.
12.Contact Us
S.R.M. Strategic Solutions Private Limited
Operating as GateKey · CIN: U74910DL2006PTC146018