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Terms & Conditions

Last updated March 19, 2025

By using GateKey, you agree to these terms. Please read them carefully before using our visitor management service.

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Acceptance of TermsService DescriptionUser AccountsAcceptable UseData UsageSubscription & PaymentService AvailabilityIntellectual PropertyLimitation of LiabilityTerminationChanges to TermsGoverning LawContact Information
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01Acceptance of Terms

By accessing and using GateKey's visitor management system, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our service.

Service Provider: S.R.M. Strategic Solutions Private Limited ("SRM")

Product / Brand: GateKey

CIN: U74910DL2006PTC146018

Registered Office: 1st Floor, SCO 9-12, Kamla Place, Jail Road, Civil Line, Gurugram, Haryana 122001, India

GateKey is a proprietary product owned and operated by S.R.M. Strategic Solutions Private Limited.

02Service Description

GateKey provides a comprehensive visitor management system that includes QR code generation, real-time notifications, pre-appointment booking, and analytics dashboard for residential and commercial properties.

03User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

04Acceptable Use

You agree not to:

  • Use the service for any illegal purposes
  • Attempt to gain unauthorized access to any part of the service
  • Interfere with or disrupt the service or servers
  • Upload or transmit viruses or malicious code
  • Violate any applicable laws or regulations

05Data Usage

We collect and process visitor data including names, contact information, photos, and visit details solely for the purpose of providing the visitor management service. All data is stored securely and handled in accordance with our Privacy Policy.

06Subscription and Payment

Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable unless otherwise stated. We reserve the right to modify pricing with 30 days notice.

07Service Availability

While we strive for 99.9% uptime, we do not guarantee uninterrupted access to the service. Scheduled maintenance will be communicated in advance whenever possible.

08Intellectual Property

All content, features, and functionality of GateKey are owned by us and are protected by international copyright, trademark, and other intellectual property laws.

09Limitation of Liability

GateKey shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service.

10Termination

We reserve the right to terminate or suspend your account at any time for violations of these terms. You may cancel your subscription at any time through your account settings.

11Changes to Terms

We reserve the right to modify these terms at any time. Material changes will be notified via email or through the service. Continued use after changes constitutes acceptance of the new terms.

12Governing Law

These terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Gurugram, Haryana.

13Contact Information

S.R.M. Strategic Solutions Private Limited
Operating as GateKey · CIN: U74910DL2006PTC146018 · GST: 06AAJCS7698N1ZA
1st Floor, SCO 9-12, Kamla Place, Jail Road, Civil Line, Gurugram, Haryana 122001, India
+91 72900 90234
support@gatekey.co.in
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